Instructions pc to phone call, internet phone call, cheap phone calls, pc to phone : mywebcalls

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Instructions


Web dialer - Enter your login details on the homepage and click the >> button. The web dialer will load automatically. If it does not, see our support pages for how to allow the dialer to load.

Desktop (software) dialer - You can download the desktop dialer here

All numbers should be dialled as you would with a regular phone, including any international prefix (such as 00, or 011). You can dial 00 or 011, both will work - we have allowed both so you can dial numbers exactly as you would with a regular phone.

For example,

  • if dialling France from United Kingdom, you would dial 0033 plus the number
  • if dialling United Kingdom from USA, you would dial 01144 plus number

  • DO NOT enter spaces between numbers e.g. 001 555 376 2297
  • DO NOT enter a + sign e.g. +001 555 376 2297
  • DO NOT enter dashes e.g.001-555-376-2297
  • DO NOT use brackets e.g. 001(555)3762297

    You can use the * and # whilst in conversation to access additional telephone features such as voicemail options and call centre options (if supported by the number you are calling).



    Additional features
    Dial *88 to hear your account balance (available from any SIP device)
    Dial *89 to run an echo test to ensure your audio is setup correctly

    Press F8 to run the audio tuning wizard (allows you to setup your headset to the optimum settings)
    Press F9 to run a network test (you may be requested to send this info to our support team if you're having problems with our service)

    Click here for additional support on the web or software dialer.

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