Call Centres needing a hosted dialler

-- Amazing dialler features

-- Fantastic rates

-- Fast efficient support

-- Use your existing hardware

-- Tier 1 ISP bandwidth used from Cogent and PCCW

hosted dialler

Why is MyWebCalls hosted Vicidial dialler the best service?

--Unlimited lines - 1Gbps pipe per server enough for 300,000 lines.

--Stable and resilient - installed onto hardened server, clustering available more than 50 clients using this service.

--High performance - very fast calling rates per minute.

--PCI compliance - full integration with our PCI compliant payment solutions.

--3 services in 1 - hosted predictive dialler, Inbound contact centre and PBX service.

--International support - we support clients globally.

--SQL Database Integration - Extract and customise reports easily, integrate with web & CRM

--Dedicated server - the only acceptable FSA / compliance configuration.

--Very secure - prevent fraud, FSA Ofcom compliant.

--Unlimited Support and training - both are included in the monthly service fee.

All of these features from only £150.00 per month (training included)

Full feature list:

--Works as Dialler, Inbound contact centre and Office PBX.

--Integrates with your existing phone system or uses SIP VoIP registrations.

--Fully hosted predictive dialler service scalable to 3000 simultaneous calls.

--High spec dedicated server with 100Mbps Internet and inbuilt firewall.

--Inbound, Outbound and Blended call handling

--Outbound agent-controlled, broadcast and predictive dialler modes.

--IVR, queuing, ACD, skills routing.

--Audible alarm for new queued call

--Intelligent queues with repeatable menus for holders and auto call back.

--Comprehensive real time calls reporting.

--CRM database integration via web screen pop and / or SQL

--Easy list upload via web list loader or direct via SQL method.

--Customizable SQL column headers.

--Web agent interface for predictive dialler admin and agent access

--SIP VoIP support

--Broadcast dialling with pre-recorded message

--Pre-loaded disposition code system

--Call barge and listening

--Integrated call recording

--Send SMS from agent web interface.

--Configurable database header / fields to match your database.

--Web based data export utilities.

--Three-Way calling within the agent application

--Scheduled Call-backs: Agent-Only and Anyone.

--Ofcom compliance capability

--Low cost UK, Mobile & International calls

--Web based billing portal

--Web based administrational access

--Pricing based on low cost per minute

--Full hosted predictive dialler telephone technical support and training.

For more information on our hosted dialler package, please click here and complete the form

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